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Refund and Returns
- All returns must be initiated within 30 days of receipt, ensuring your satisfaction.
At Craft Wonders, we are dedicated to ensuring a seamless shopping experience. If you’re not completely delighted with your purchase, you may return it within 30 days of delivery. To be eligible, the item must be unused and in its original packaging. Please retain your receipt for our records. If you have questions about returns, do not hesitate to reach out to us. Every return contributes to our commitment to providing you with exceptional service!
- Please ensure your items are securely packaged to avoid damage during return shipping.
If your order arrives damaged or incorrect, please contact us within 48 hours. We will work diligently to rectify the issue. We value your trust and want to ensure that you receive not just what you ordered, but exactly what you deserve.
- Keep your proof of postage until we have confirmed that we’ve received your return.
When returning items, please include a brief note indicating the reason for your return, and if you require an exchange or refund. Our team will handle your requests with care and keep you updated on the progress throughout the process.
Support Us
Customer Support Info
- We’re always here to assist you with any queries or feedback!
Your feedback is vital for us to improve. After processing returns, we encourage you to share your experience with us. This dialogue helps us ensure Craft Wonders provides the best possible service to our community. Thank you for partnering with us on this journey!
- Directly message our support team or use our contact form for help.
We appreciate your trust in Craft Wonders. Each return and exchange is handled with unique care, as your satisfaction and loyalty are of utmost importance to us. Let’s keep crafting smiles together!
- Thank you for your understanding and support during this process!
For additional inquiries, please reach out through our support channels or visit our FAQ section for quick answers. Craft Wonders is here for you every step of the way!
As part of our commitment to a sustainable future, we encourage recycling of your packaging and other materials. Every small step counts in our journey to build a better tomorrow. Thank you for choosing Craft Wonders, where every product is made with love!